General Questions
 

1. What is Hound Style?
   Hound Style is a clothing lifestyle brand that offers premium-quality oversized drop shoulder T-shirts inspired by different personality traits, represented through various dog breeds.
    

2. Where is Hound Style based?
   Our headquarter is based in Raipur, CG, India, and we ship nationwide.
    

3. How can I contact Hound Style?
   You can use  CONTACT US  or,
   Email us: sales@houndstyle.com
   Whatsapp Us: +91 7869299633
    

Orders & Payments
 

1. What payment methods do you accept?
   We accept major credit/debit cards, UPI, and other secure payment options.
    

2. How do I track my order?
   Once your order is shipped, we will send you a tracking number via email. You can track it using the provided link.
    

3. Can I modify or cancel my order after placing it?
   Orders can only be modified or canceled within 12 hours of purchase. After that, they are processed for shipping.
    

Shipping & Delivery
 

1. Do you offer international shipping?
   Currently we are offering domestic (within India) shipping but have future plans for expanding our operations
    

2. How long does shipping take?
   Domestic orders typically take 6-7 business days, under special  circumstances it may take 7-14 business days.
    

3. What if my order is delayed or lost?
   If your order is delayed beyond the estimated delivery time, please contact us, and we will assist you in resolving the issue.
    

Returns & Exchanges
 

1. What is your return policy?
   We accept returns within 4 days of delivery, provided the item is unused and in its original packaging.
    

2. Can I exchange a product?
   Yes, exchanges are allowed for sizing issues or defective items within 4 days of delivery.
    

3. How do I initiate a return or exchange?
   Contact our support team at sales@houndstyle.com or click on CONTACT US below and fill in your order details, and we’ll guide you through the process.
    

Product & Care
 

1. What material are your T-shirts made of?
   Our T-shirts are made from high-quality cotton blend for maximum comfort and durability.
    

2. How should I care for my T-shirt?
   Wash in cold water, avoid harsh detergents, and dry in shade to maintain fabric quality. Avoid mixing dark colored clothes with light colors, wash them separately. Do not harsh wash the clothes.
    

3. Do your designs fade over time?
   No, our designs are made using high-quality printing methods to ensure long-lasting durability.